Privacy Policy
Last updated: November 9, 2026
How Raptor Wins Protects Player Data
Raptor Wins treats data protection as a core part of the player experience. We are built for players who enjoy the pace of sports betting and the depth of casino play, so our data practices must be fast, reliable, and secure. When you open an account, place bets, play casino games, make payments, or contact support, we use personal data to keep the service running correctly and to protect your account from misuse.
Raptor Wins operates under Anjouan Gaming / Comoros license ALSI-202505022-FI1. That licensing framework requires structured record keeping, security controls, and player protection measures. We collect and use data for clear purposes only: account administration, identity checks, payment processing, gameplay records, security monitoring, support, compliance, and service improvement.
This page explains what we collect, how we use it, when we share it, and how you can exercise data rights. We keep the language practical because privacy should not feel like a puzzle. You should know what happens behind the scenes while you focus on safe, exciting play.
Data We Collect When You Use Raptor Wins
We collect account information when you register or manage your profile. This may include your name, date of birth, address, email address, phone number, username, protected login credentials, account preferences, and communication choices. We need this data to identify your account, confirm eligibility, provide support, and keep records accurate.
We may also collect verification data when checks are required. This can include identity details or documents used to confirm who you are, verify age eligibility, review account ownership, investigate unusual activity, or support withdrawal requests. Verification is not just a compliance step. It helps stop fraud, account takeover attempts, and unfair use of the platform.
Technical data is collected when you access Raptor Wins from a browser or mobile device. This may include IP address, device type, browser information, operating system, approximate location, login time, session duration, cookie identifiers, and security logs. If you use mobile access, our mobile experience may also involve device-related information needed to keep sessions stable and secure.
Payments, Transactions, and Account Records
Payment data is collected when you make a deposit, request a withdrawal, or review transaction history. Raptor Wins supports Visa, Mastercard, Skrill, Neteller, Bank Transfer, Bitcoin, Ethereum, and additional crypto options. Transaction records may include payment method, amount, currency, time, reference, status, and details needed to resolve failed or disputed transactions.
The minimum deposit is £20 and the minimum withdrawal is £45, so your account history may show whether activity meets those operational thresholds. We use transaction data to process payments, confirm account balances, prevent payment fraud, and maintain a clear record of funds entering and leaving your account. For more detail on supported methods, you can review the payments information within the site.
Withdrawal data may receive extra review because payouts must be accurate and secure. Crypto and e-wallet withdrawals can take up to 24 hours, card withdrawals take 1-3 business days, and Bank Transfer withdrawals take 3-5 business days. We may use identity, payment, and account activity data to confirm that a payout request is genuine. You can also view the withdrawal guidance for operational details.
How We Use Your Personal Data
We use personal data to operate your Raptor Wins account. That includes logging you in, showing balances, recording casino rounds and sports betting activity, applying account preferences, delivering support, and keeping transaction history accurate. Because Raptor Wins offers 3,000+ games, accurate activity records help us resolve gameplay questions, confirm outcomes, and support fair play.
We use security and verification data to detect suspicious behaviour, prevent fraud, protect accounts, and meet licensing expectations. For example, login logs can help identify unusual access patterns, while payment records can help flag inconsistent activity. These checks support top-tier security and player protection, two core strengths of the Raptor Wins brand.
We may use account activity to operate promotions correctly, including tracking eligibility and wagering progress where a promotion applies. Raptor Wins records relevant activity so balances remain accurate and bonus misuse can be prevented. We keep this processing focused on account integrity, not unnecessary profiling.
When We Share Data
Raptor Wins may share personal data with service providers that help us run the platform. These may include payment processors, identity verification providers, fraud prevention tools, game and sportsbook technology suppliers, hosting providers, analytics systems, customer support tools, security partners, and professional advisers. We expect these providers to handle data only for authorised purposes and with suitable protection.
We may also share data where required by regulators, licensing bodies, law enforcement, courts, payment networks, fraud prevention organisations, or other authorities with lawful grounds. This can happen when we must meet compliance duties, investigate suspected misuse, respond to valid legal requests, or protect players and the platform.
We do not sell player personal data. If information is transferred across borders, we aim to use appropriate safeguards, such as contractual protections and access controls, so data continues to receive strong protection. Sharing is limited to what is necessary for the relevant purpose.
Your GDPR-Aware Data Rights
Depending on your location and applicable law, you may have rights over your personal data. These can include the right to access data we hold about you, correct inaccurate information, request deletion in certain circumstances, restrict processing, object to certain uses, and request a portable copy of data you provided.
You may also withdraw consent where we rely on consent, such as optional marketing messages. If you change communication preferences, we will apply those choices as soon as reasonably possible. Service messages connected to your account, security, transactions, or important operational updates may still be sent when needed.
Some rights have limits. Raptor Wins may need to keep certain records to comply with licensing duties, payment rules, fraud prevention, accounting, dispute resolution, and legal obligations. If we cannot complete a request exactly as submitted, we will aim to explain the reason clearly whenever we are allowed to do so.
Security, Retention, and Your Role
Raptor Wins uses technical and organisational measures designed to protect personal data from unauthorised access, misuse, loss, alteration, and disclosure. These measures may include access controls, secure transmission where appropriate, account authentication processes, monitoring for suspicious activity, limited staff access, and careful review of sensitive account actions.
We retain personal data only for as long as needed for the purposes described here. Retention periods can vary based on account activity, transaction history, licensing requirements, security needs, dispute handling, and legal obligations. When data is no longer needed, we delete it, anonymise it, or place it beyond active use according to our internal retention approach.
You can strengthen account security by using a unique password, keeping credentials private, avoiding shared devices when possible, and contacting support quickly if something looks wrong. Never share your password in plain text. If a message asks you to move outside normal account processes for documents, payment details, or crypto instructions, treat it with caution and verify through secure account channels.